Sharing an automation

The Share option for automations makes it possible for administrators and help desk technicians to share the tasks that they automate with other help desk technicians and/or technician groups, allowing them to also edit, view, copy, delete, and execute these automated tasks. To share an automation:

To share an automation,

1. Log in to ADManager Plus.
2. Click the Automation tab.
3. On the left pane, click Automation. The Scheduled Automation page shows the list of all the existing automations.
4. In the Actions column, click the icon beside the automation that you wish to share.
5. In the pop-up that opens, search and add the technicians with whom you want to share the automation. To share the automation with all the technicians, check the Share With All Technicians box.
6. Now, in the Access Level drop-down box, select the level of access from the three options given in the list:
• View: This level of access allows a technician to generate and copy the custom automation.
• Edit: This level of access allows a technician to generate, copy, and edit the automation.
• Full Access: This level of access allows a technician to generate, copy, edit, share, and delete the automation.
7. Click Share. A separate section within the pop-up will display the details of the shared automation.